SUMMER 2023
CONDITIONS OF SALE


1. Funivie Madonna di Campiglio S.p.A. (hereinafter, the “company”), owner of the concession, during the summer season makes an integrated system of lifts facilities in the area of Madonna di Campiglio, consisting of the following:
• Gondolas: Grosté 1st and 2nd sections – Spinale – Pradalago – 5 Laghi.

2. These general conditions of sale regulate the conditions of contract for the purchase and use of all tickets or travel passes issued by the company (directly or through its partners). The purchase and possession of a ticket or travel pass implies awareness and full acceptance of these conditions of sale.

Section I
Tickets or Travel Passes

3. Users are obliged to purchase a ticket for their programme of use at the following ticket offices:
• 5 Laghi Ticket Office
• Spinale Ticket Office
• Grostè Ticket Office
• Pradalago Ticket Office

or online, from the website www.ski.it or from others certified web-shop that sales Funivie Madonna di Campiglio’s tickets ( Telepass, Mypass, Snowit).
Ticket prices - which vary according to type and to the age of the user - are provided in the lists on display at the aforementioned ticket offices, or published online at the website www.ski.it and include VAT.

4. Ticket offices accept payment in cash (compliant with the current laws) as well as major debit and credit cards. The Management also accepts payment via bank transfer, which must be sent to and result as paid at the Administration Office before any tickets or travel passes can be issued. Any requests for invoices for badges must be made before said badges are issued.

5. At the time of ticket or travel pass issue, the customer must ensure that the pass complies with the request; no ticket or travel pass can be exchanged once the customer has used it to register their first access to the lifts.

6. Tickets or travel passes (excluding single rides) are sold on Key-Cards; each one requires payment of a deposit of 5.00 euros, which will be returned if the card is returned intact and in good condition.

7. The Ticket or travel pass, which is a transport document that also serves as a receipt (D.M. 30.06.1992 and subsequent amendments) must be kept for the duration of transport.

8. The ticket or travel pass must be presented to lift staff every time they request it for checks of validity, and to ensure the correct identity of the holder. Furthermore, on staffs request the user must show their ID document.

9. The ticket or travel pass is a personal document and cannot be transferred, even free of charge. Any improper use of the ticket or travel pass and specifically, transfer of same, even if as a simple and/or momentary exchange, will lead to the immediate block, withdrawal and cancellation of the pass, with the possibility that legal action (civil or criminal) will be taken against the offender. Control systems are active for all types of tickets or travel passes, including systems using photo compare technology (installed on lift access turnstiles) that are able to detect the user’s image (see privacy policy displayed at all ticket offices and published at www.ski.it ).

10. Replacement hourly, morning/afternoon tickets and single rides cannot be issued in case of loss. In case of lost of daily, multiple day or seasonal passes, to obtain a replacement, it is necessary to report the loss to the company, which will deactivate and block the lost passes. In any case, all replacement tickets are issued directly from the ticket office, exclusively upon presentation, by the customer, of a photograph of said card, which must show the ID code of the card or the booking code in case of online purchase. The charge for deactivating and blocking a lost tickets and issuing a new card is € 10.00 (non-refundable if the original pass is found).

11. The Tickets or travel passes that are issued against vouchers will only be provided in the same format stated on the voucher and cannot be changed in any way, even prior to issue.

12. All tickets, single rides included, will expire at the end of the relevant summer season.

13. Without prejudice to that stated in Art. 14 below, the ticket or travel pass are non-refundable in case of illness, accident or for personal reasons of the holder.

14. In case of proven SARS-CoV-2 positivity and resulting isolation or quarantine enforced on the customer, the company, on receipt of valid certification from a doctor and/or of the quarantine/isolation, will refund the unused days of a 3- /6-day multi-day tickets purchased by the customer, according to the purchase price paid for the ticket.

15. In case of accidents with injury occurring on marked routes or tracks during summer amateur sports activity which have been duly documented by First Aid medical documentation, the insurance policy “AIG” (available for purchase together with the tickets or travel passes, and under the terms and conditions of the policy, which are available in summary form at all company ticket offices and on the website www.ski.it) includes a partial refund of the insured multi-day ski pass valid for a minimum of three days; it remains understood that anyone accompanying the injured party, even if insured, will not be entitled to a refund on their ticket or travel pass.

Section II
Types of Company Tickets or Travel Passes

16. The types of tickets (single outward, 1, 3 or 6 consecutive days SS bikepass and seasonal) are stated on the price lists displayed at the ticket offices and published on the website www.ski.it.

17. Differently able people who, at the time of purchase, provide documentary proof of disability of 50% or more, or between 20% and 49% will be entitled to a discount on list prices of 50% and 25% respectively:
• on tickets 1, 3 or 6 consecutive days SS bikepass;
• as well as single journeys on gondolas only.

18. Reduced rate tickets or travel passes for junior and children are issued in person on presentation of proof of age.

19. Seasonal Superskirama passes, entitle the holder to access - as a result of exchange agreements in being between lift companies, and within the programme of lift operations as decided by the management of each of the aforementioned companies - to working lifts in the area of reference during the 2021 summer season. The 2021 summer season - without prejudice to the decisions of the management of each of the lift companies regarding the start and end dates of same on the relevant lifts - will be 30 days, not necessarily non-consecutive - of access to the lifts in operation for the period from June to September 2021, it being understood that:
a) the operation of all lifts in the area of reference cannot be guaranteed;
b) in case of single lifts or groups of lifts being in operation for a period exceeding 30 days, the seasonal ticket will remain valid for said further period;
c) in the event that lifts are closed for safety reasons linked to the SARS-CoV-2 virus and the 30-day period for the seasonal ticket cannot be used, the customer will be refunded an amount according to the price of the seasonal ticket and the number of days not used compared to those guaranteed.


Section III
Lift Operation Schedule

20. The lift operation of the company and that of the lift operators in the area covered by the ticket or travel pass is decided by the company management and the management of each of the lift companies. The cost of the ticket or travel pass is not linked to the number of lifts open to the public. The object of the contract is the transport from the valley station to the summit station of the single lift or vice versa. Any activity following the use of the lift facilities (trekking, mountain biking, etc.) is not the object of the contract and is carried out exclusively at one’s own risk.

21. The company is not in any case liable, and therefore, no refund (total or partial) or replacement of the ticket or travel pass is owed if, due to unforeseen events which in no way depend on the company’s wishes (for example, but in no way limited to, storms, excessive wind or the occurrence of an unforeseeable technical problem, the repeated and unannounced suspension of electricity) the lifts should be closed fully or in part.
The company can also not be held liable and therefore, no refund and/or compensation is owed in the event that, due to the closure of lifts on account of force majeure, the user should incur costs to return to his/her residence or departure point.

Section IV
Rules for Lifts Use

22. Lift users are obliged to comply with the transport rules and guidelines, as displayed at all lift departure stations; lift users are also obliged to follow the regulations of the competent authorities in the interests of safety and smooth transport, and all other instructions that may be given by lift employees in order to prevent accidents.

23. The company declines all responsibility for damages arising from the improper use of the lift facilities, including the consequences of illicit behavior posed by the lift facility users during their presence on the lift facilities. With the purchase of a child's ticket or acceptance of a free ticket, the purchaser and/or person accepting the ticket will accept all liability regarding the use of lifts by the minor, who will use said ticket under the direct supervision of the purchaser and/or person accepting the ticket.

24. Dogs must always wear a muzzle and be kept on a lead. Dogs are only permitted to use gondola lifts.

25. Customers undertake to comply with all of the regulations in place to manage the COVID-19 pandemic and specifically, at the time of purchasing ticket or collecting any badges for lift use, they must be liable for and informed of their health condition and that of their family unit (understood as people with whom they share confined spaces, such as means of transport, hotel rooms, living units, etc.), undertaking, if this is not the case, not to use lifts and to report any symptoms, as necessary.
Concluding from this, by accessing lifts:
i. they state the non-existence of symptoms known to be traceable to the COVID-19 pandemic, for themselves and their family unit (understood as people with whom they share confined spaces, such as means of transport, hotel rooms, living units, etc.);
ii. and they undertake to comply with the regulations put in place to deal with the epidemiological emergency of COVID-19 as they come into force.


Section V
Bike

26. Transport of a mountain bike on the lift facilities is permitted at no additional cost to all holders of one-way or round-trip tickets, single-day, multiple-day and seasonal passes.

Section VI
Final Provisions

27. In case of discrepancies between the languages of these general conditions of sale, the Italian version shall prevail.

28. The company has put in place the measures required by the new General Data Protection Regulation (GDPR 679/2016), as per the policy statement displayed at ticket offices or on the company website www.ski.it.